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Privacy Policy

How Gapex collects, uses, stores, and protects your information.

Last Updated: March 6, 2026

Welcome to Gapex. Your privacy is important to us. This Privacy Policy explains how Gapex (“we”, “our”, or “us”) collects, uses, stores, and protects your information when you use our services.

This policy applies to our website and platform available at: https://gapex.ai/privacy

By using Gapex, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you use Gapex, we may collect the following types of information.

1.1 Account Information

When you create an account using social login, we may collect:

  • Your name
  • Email address
  • Social media username
  • Account ID from connected platforms

This information is used to identify your account and provide our services.

1.2 Social Media Data

If you connect your social media accounts to Gapex, we may access and store the following data depending on permissions granted:

  • Social media posts
  • Comments on posts
  • Direct messages
  • Username and profile information

This data is used to enable message management, comment analysis, and AI-assisted responses.

1.3 Usage Data

We may automatically collect certain technical information when you use our service, including:

  • Device type
  • Browser type
  • IP address
  • Access time and usage patterns
  • Platform interactions

This information helps us improve the service and maintain system security.

2. How We Use Your Information

We use the collected data to provide and improve our services, including:

  • Managing and organizing social media messages and comments
  • Providing AI-powered message analysis
  • Generating AI-assisted replies to comments or messages
  • Improving system performance
  • Providing customer support
  • Maintaining platform security

3. AI Processing of Data

Gapex uses artificial intelligence technologies to analyze social media interactions and generate suggested responses.

For this purpose:

  • Content such as messages and comments may be processed by third-party AI providers.
  • When possible, we send anonymized or minimized versions of the data to these AI services.
  • AI providers process the information solely to generate responses or perform analysis.

4. Data Storage and Retention

Gapex stores user data including messages and comments connected to your account.

  • Messages and comments may be stored permanently unless you delete them or disconnect your account.
  • If you delete your account, associated data may also be deleted from our systems within a reasonable period.

5. Third-Party Services

Gapex may use third-party services to operate the platform, including:

  • Social media platform APIs
  • Cloud infrastructure providers
  • Artificial intelligence providers
  • Security and analytics tools

These third parties may process limited data only as necessary to provide their services.

We require third-party providers to handle data securely and in accordance with applicable privacy standards.

6. Data Security

We take reasonable technical and organizational measures to protect your information, including:

  • Secure servers and encrypted connections
  • Access control systems
  • Monitoring and security practices designed to protect user data

However, no online service can guarantee absolute security.

7. User Rights and Data Control

Users of Gapex have the right to:

  • Access their stored data
  • Request correction of inaccurate data
  • Delete their account and associated information
  • Disconnect connected social media accounts

To request data deletion or assistance, please contact us at: sokhib@jett.uz

8. Business Accounts

Gapex is designed for users who operate business or professional social media accounts. The platform is intended to help businesses manage communication with their audiences.

9. Subscription Services

Gapex operates under a subscription-based pricing model.

Payment information may be processed by third-party payment providers. Gapex does not store full payment card details.

10. Children’s Privacy

Gapex is not intended for children. Our services are designed for business account holders.

We do not knowingly collect personal information from individuals under the age of 13. If we become aware that such data has been collected, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or security practices.

Updated versions will be posted at: https://gapex.ai/privacy

Your continued use of the service after updates indicates acceptance of the revised policy.

12. Contact Information

If you have questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Data Deletion Instructions Terms & Conditions